Owning a
business means many things including keeping the customers, supporters and
clients happy, in addition to making sure the employees are paid on time.
However, who
makes the owner happy and satisfied in a timely manner?
Hopefully it
is your suppliers.
Yes, the
people who make sure your credit card machine is running correctly; the server doesn't crash; the cash register updated; the phone lines up; the mail
delivered, etc, etc. The question is, as a business owner, how do you maintain
a relationship with your suppliers that are based on respect and prompt
attention to each other’s needs?
Here are
some ideas:
·
Solicit
feedback from each so you both are working in tandem, correctly.
·
See
situations from all points of view when in a possible dispute.
·
Develop
action plans or mutually agreeable terms when entering or renewing contracts.
·
Let
your supplier know as soon as possible if permanent changes need to be made to
a service they provide.
·
If
your supplier is doing a great job, let others know. They will appreciate it.
One the most important things that
you as a business owner can recognize as a key to success is that everyone is
pretty much seeking out the same things as you including building a great band
and keeping it operational – and profitable.
Work together to make it so!
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