Business
cards, brochures, magazines, or flyers…in each one of them there is an inherent
claim that they promise no matter the form of marketing materials.
In
promising a service to be delivered through the use of these items in helping
build your company’s brand is a delicate act in that you better be telling the
truth about what you can and cannot do. In other words, don’t write a check
your butt can’t cash.
Compared
to the good old United States, Europe and the United Kingdom have far more
stringent laws in regards to what can be claimed about what a product provides.
A good example would be cosmetics ads.
The
European advertising industry has developed a best practice model for
advertising self-regulation following consultations with consumer and public
health bodies under the auspices of the European Commission’s Directorate
General for Health and Consumer Protection . This model recommends the
involvement of non-industry stakeholders in the process.
However, since the cosmetics business is a
lucrative one, it’s going to mean war. L’Oreal recently filed an official
complaint about a Dior mascara ad with actress Natalie Portman, arguing that
the claims made in the ad were scientifically impossible. The ad was banned in
Europe but still can be seen in the U.S.
Makeup
ads featuring actress Julia Roberts and supermodel Christy Turlington have been
banned in the United Kingdom because of 'airbrushing,' or as we like to call it
in the U.S, “photoshop.”
Britain's Advertising Standards Agency issued the ban after a politician complained
about the two ads, for foundation products made by L'Oreal's Maybelline and
LancĂ´me brands. L'Oreal admitted
the photographs it used had been digitally manipulated and retouched.
Of course, these are extreme examples of what can happen if your claims are considered "exaggerated," but remember, err on the side of judgement, and save yourself a lot of trouble and money in the process.















