Life is not perfect in the workplace all the time no matter how much we wish it would be so. Orders, equipment, staff, bosses, computers, copiers, they can all have a bad day. The question is how to cope especially in a high pressure environment when assignments are due and the tension is thick:
· Deal with the pressure crunch. Accept that nobody is a superhero, and that mistakes happen when too much is attempted at any one time.
· Get the right person doing the right thing. Delegate immediately to those best able to respond.
· Go the bathroom (or your car or somewhere out of sight) and let it out. Throw a tantrum in privacy. Take a break. Then comb your hair, straighten your tie, and head back into the office ready to carry on in a more positive way.
· Ask for help. If you don't understand something, or find something harder than you expected, it is not a shameful thing to ask for help.
· Go home early where warranted. If a day is bad because you brought a bundle of issues from home with you, sometimes nothing will turn that around. If you feel exhausted, teary, distressed and wanting to say inappropriate things, it is probably a good idea to call it a day and go home.
· Don't take snide comments to heart. If you are having a bad day because someone said something nasty to you, grin and bear it. It is important to not over-inflate the unhelpful or rude observations of colleagues who have a clear agenda to be disruptive, hurtful or unkind. DON’T FESTER ABOUT IT.

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