Some days in the shop, things go by swimmingly …the machines hum quietly but constantly, the phone rings with regularity, and customers are picking up their orders at a syncopated pace.
HOWEVER, those days of perfect bliss can occasionally be tempered by a day when Murphy’s Law kicks in and no matter how hard you try to get everything back in order, it doesn’t work. It’s those kinds of days when the print shop staff just has to relax, count their blessings and be appreciative of things that have gone well recently. Of course, though, it’s time to think about what can go wrong and how to make sure problem is rectified as soon as possible:
· The server goes kaput at the most inopportune moment. Make sure you haven’t tripped over a cord, first. If that’s not the problem, get your tech on the phone, STAT.
· The “simple” copy machine goes limp like an aging wrestler at Wrestle Mania. It just couldn’t take the constant action anymore. It needed a break. Did you accidentally turn it off? Did the new clerk hit the wrong button? If not, call your copier company. NOW.
· The industrial copier that prints the magazines, brochures, calendars, stationery, etc, decides to emit mysterious roller marks only a third into a very important job that needs to be finished at the end of the day. Check those rollers for marks, smudges, skips, etc. Then reach for the phone if the problem isn’t fixed.
Yup, it’s the kind of day in which you say to no one out loud, “This stuff is going to do my head in today!” Just remember to be calm, kind and direct to your repair person. More than likely it’s that kind of behavior that will get them out to the shop as soon as possible. And you'll be off and printing again very soon!
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